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Are you ready for the era of AI-powered, self-service IT?

AI makes it easier than ever for employees to do tech-heavy work on their own — but companies still need guardrails to stay safe.

By Eamonn O'Neill

Oct 1, 20256 mins

Artificial IntelligenceIT SkillsStaff Management

In order to last, should CIOs adopt AI-first?

By Maria Korolov

Oct 1, 202510 mins

BudgetingCIOICT Partners

OpenAI looks to tie purchasing in with AI searches

By Maxwell Cooter

Sep 30, 20255 mins

Artificial IntelligenceGenerative AIShopping

ServiceNow’s AI Experience is an agentic AI UI for the Now Platform

By Lynn Greiner

Sep 30, 20256 mins

CRM SystemsGenerative AIServiceNow

What are you doing with all those AI productivity gains?

Sep 30, 20255 mins

Generative AIIT Training Staff Management

The broken economics of AI require a full-stack fix

By Moshe Tanach

Sep 30, 20256 mins

BudgetBudgetingGenerative AI

Taming AI agents: The autonomous workforce of 2026

Sep 30, 20259 mins

Artificial IntelligenceChatbotsIT Leadership

What world-class IT looks like in the gen AI era

By Isaac Sacolick

Sep 30, 202510 mins

Business IT AlignmentGenerative AIIT Skills

Increasing digital footprints demand improved reporting tools

By Martin De Saulles

Sep 29, 20255 mins

CIOComplianceGenerative AI

Articles

Agentic AI in IT security: Where expectations meet reality

Agentic AI is already changing how security operations centers function, handling repeatable tasks and freeing analysts for higher-level investigations. But trust, pricing, and oversight remain critical issues.

By Josh Fruhlinger

Sep 29, 2025 10 mins

Artificial IntelligenceSecurity

AI in healthcare: Why CRM alone isn’t enough

CRM helps, but healthcare AI needs context, compliance, collaboration and continuous learning to transform patient care.

Sep 26, 2025 8 mins

CRM SystemsElectronic Health RecordsHealthcare Industry

American Express credits AI with improving customer experiences

The credit card company stresses employee buy-in and works to avoid vendor lock-in as it deploys gen AI and machine learning to assist travel counselors.

Sep 26, 2025 8 mins

Artificial IntelligenceDigital TransformationFinancial Services Industry

MuleSoft launches Agent Fabric to tackle agent sprawl and unify enterprise AI workflows

With tools like Agent Registry, Broker, Visualizer, and Governance, MuleSoft aims to centralize control over fragmented agent ecosystems, helping enterprises scale AI securely and efficiently across platforms.

By Anirban Ghoshal

Sep 25, 2025 4 mins

Generative AISalesforce.com

Agentic AI without context will break your business

Why enterprises need a system of context to keep AI agents from making costly mistakes

Sep 29, 2025 5 mins

Artificial Intelligence

How to build scalable agentic AI applications for enterprises

Agentic AI is changing how work gets done — LLM gateways help enterprises keep it scalable, safe and cost-effective.

By Hari Subramanian

Sep 25, 2025 8 mins

Artificial IntelligenceEnterprise ArchitectureGenerative AI

Product changes likely as Oracle faces an estimated 10,000 more layoffs by year end

The cuts will likely hit new apps and functionality the hardest, but analysts are divided on how legacy applications will fare.

By Evan Schuman

Sep 24, 2025 5 mins

Artificial IntelligenceGenerative AIOracle

What CIOs need to know about responsible AI and the future of work

AI is reshaping work, and CIOs need to get smart about using it responsibly to build trust, boost strategy, and partner with machines.

Sep 24, 2025 5 mins

Artificial IntelligenceGenerative AIIT Strategy

Why trust, not speed, defines software leadership in the AI era

With AI cranking out code, the real job of software leaders isn’t shipping faster — it’s building trust and resilience that lasts.

By Rahul Chandel

Sep 24, 2025 6 mins

Artificial IntelligenceIT LeadershipSoftware Development

Demand for junior developers softens as AI takes over

While coding jobs won’t go away, many IT experts see the job transforming into more of an oversight role.

Sep 24, 2025 6 mins

Artificial IntelligenceCareersHiring

How I use AI to boost productivity and revenue

Want more sales, happier employees and fewer headaches? Pairing people with AI is proving to be a winning productivity formula.

By Dr CJ Meadows

Sep 23, 2025 9 mins

Artificial IntelligenceGenerative AIStaff Management

Breaking the scale barrier: Lessons from global growth playbooks

Expanding fast isn’t about fancy tools — it’s about smart foundations, clear rules and people who can actually make it work.

By Tejas Gajjar

Sep 22, 2025 7 mins

Artificial IntelligenceIT StrategyStaff Management

The new org chart: Unlocking value with AI-native roles in the agentic era

Your organizational chart is a blueprint for value creation. But is it built for the age of agentic automation?

Sep 22, 2025 9 mins

Artificial IntelligenceRolesStaff Management

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Why PMO offices fail — and 7 ways to help your PMO succeed

Oct 1, 20256 mins

IT LeadershipProject Management

How strategy and alignment can make or break your product launches

Oct 1, 20257 mins

IT LeadershipIT StrategyStaff Management

Spotlight report: Securing the cloud

Oct 1, 20251 min

Cloud ComputingCloud SecuritySecurity

Oct 1, 202522 mins

CIO Leadership Live

The Tile Shop's CIO Christopher Davis on cloud migration, AI integration

Sep 17, 202534 mins

CIO Leadership Live

Why AI upskilling fails, and how tech leaders are fixing it | What IT Leaders Want, Ep. 11

Sep 12, 202528 mins

CareersGenerative AI

Why AI upskilling fails, and how tech leaders are fixing it | What IT Leaders Want, Ep. 11

Sep 12, 202528 mins

CareersGenerative AI

IBM, AWS unite to scale trustworthy AI with seamless governance integration

Sep 11, 202513 mins

Amazon Web ServicesComplianceIBM

CIO Leadership Live ASEAN with McKinsey: Transformative role of AI and GenAI in the insurance sector in Southeast Asia

By Estelle Quek

Sep 10, 202531 mins

Digital TransformationGenerative AIInsurance Industry

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