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Case Studies

The data-driven digital journey defining Boehringer Ingelheim

Founded in 1885, the multinational pharmaceutical company has been more recently immersed in an ongoing transformation process based on the notion that behind every piece of data, there’s a person whose life can change for the better.

By Esther Macías

22 Aug 2025 7 mins

Artificial IntelligenceDigital TransformationHealthcare Industry

How Emplify Health leverages LLMs to elevate the human experience

The focus of Emplify Health’s digital transformation effort was to promote its most important resource — people. Here’s how AI and intelligent automation were integral to help clinicians and staff provide optimal care for patients.

By Joanne Carew

18 Aug 2025 5 mins

CIO 100Digital TransformationHealthcare Industry

Unpacking UC San Diego’s use of LLMs to boost access to knowledge

Combining an open source orchestration platform and various LLMs, TritonGPT is a collection of UCSD-specific AI assistants capable of providing next-level opportunities.

By Joanne Carew

8 Aug 2025 5 mins

CIOCIO 100CTO

ThyssenKrupp Rasselstein integrates process intelligence into the supply chain

The steel manufacturer uses process data in conjunction with business context and AI to improve supply chain visibility and responsiveness.

By Bernd Reder

6 Aug 2025 4 mins

Digital TransformationManufacturing IndustrySupply Chain Management Software

How Atlantic Health’s retrofit eliminates specimen management error rates

Combining the best of its existing infrastructure and technologies with a mobile application, the New Jersey-based nonprofit healthcare network can now increase accountability and improve diagnostic accuracy due to its Electronic Specimen Tracking Project.

By Joanne Carew

1 Aug 2025 5 mins

Application Performance ManagementCIOCIO 100

UPS transforms air cargo operations with data, AI

Digital asset tracking and advanced communications are helping the global shipping company leverage AI and ML at its Worldport air hub to reduce costs, improve on-time performance, enhance operational safety, and deliver a better CX.

By Thor Olavsrud

25 Jul 2025 6 mins

CIOCIO 100Transportation and Logistics Industry

Textron takes flight with gen AI

By leading with trust and experimentation, the aerospace and defense manufacturer launched a gen AI initiative that’s transforming frontline operations and redefining enterprise innovation.

By Michael Bertha

21 Jul 2025 5 mins

Aerospace and Defense IndustryCIOGenerative AI

Accenture reimagines IT operations with agentic AI

The global consulting firm has built an AI-powered integration platform to support IT operations.

By Thor Olavsrud

18 Jul 2025 6 mins

AccentureCIOCIO 100

Cofidis offers a lifetime of support through digitalization

The French multinational consumer credit company is committed to emerging technologies so users make the best financial decisions for years to come.

By Nuria Cordón

27 Jun 2025 6 mins

Business IT AlignmentDigital TransformationFinancial Services Industry

Blending tech and business to transform a retail icon

Aligning technical expertise with business goals is common advice for IT leaders, but it’s another thing putting it all into practice. South Korea’s leading health and beauty retailer Olive Young is a model example of how both tech and organizational domains can benefit from each other to promote growth.

By 이지현

13 Jun 2025 8 mins

Business IT AlignmentIT SkillsRetail Industry

BBVA Technology’s purpose to put people first

After integrating its three technology companies, Spanish digital banking group BBVA Technology is reaping the benefits of making ICT talent and software development its core strengths.

By Mario Moreno

6 Jun 2025 4 mins

Artificial IntelligenceBankingIT Strategy

The agentic AI assist Stanford University cancer care staff needed

Nigam Shah, CDO for Stanford Health Care, explains how Microsoft's multiagent orchestration technology enables the management, analysis, and reasoning of diverse types of health data to improve care for cancer patients.

By Irene Iglesias Álvarez

30 May 2025 4 mins

Artificial IntelligenceHealthcare IndustryInnovation