Digital Transformation | News, how-tos, features, reviews, and videos
Avaya Experience Platform allowed the Silver Spring Pathfinder (SSP) to innovate with omnichannel, virtual work capabilities, and more all while retaining its core service.
While most companies claim to have a game plan for digital transformation, many of these roadmaps deliver minor improvements in efficiencies but fall short when it comes to supercharging business operations. True transformation starts by scrapping ol
CEOs should play a strategic role marketing the strategy, clearing hurdles on aligning resources and defining the future culture of the organization.
Digital transformation and a renewed emphasis on customer experience have CIOs seeking a more agile approach to delivering IT services.
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