Digital Transformation | News, how-tos, features, reviews, and videos
Heineken’s global CIO Ing Yan Ong plots a €10 billion digital business course consisting of AI, ERP consolidation, and predictive analytics to become the “best connected brewer.”
When it comes to IT initiative success, timing may be more important than you think. Get it wrong, and your reputation may be ticking away.
The chief IT and digital transformation officer discusses the €44 billion ($48 billion) global company’s growth and innovation strategy — and how CIOs can prep their orgs to succeed.
CIO Jason Birnbaum discusses the chapters of the airline’s customer experience transformation story.
With populations becoming more vulnerable, Colombian social services provider Colsubsidio integrated its existing solutions with advanced analytics, AI, and other technologies to provide banking, housing, health care, employment, and other benefits.
Distributing decision-making authority at pace for technical and financial approvals is an essential component of digital transformation, but are CIOs ready to let go?
CIOs share insights on the lessons they’ve learned this year about the pace of business transformation, implementing value-oriented IT initiatives, and the benefits of a thriving workplace culture.
Piramal Capital & Housing Finance is taking a tech-first, cloud-native approach to transforming loan servicing, with an advanced API strategy and newly launched innovation lab.
Customer experience (CX) has become a top priority for IT leaders, who must embrace a customer-centric mindset, develop cross-functional teams, and define the right KPIs to succeed.
In order to extend their value and influence in business, CIOs should take unorthodox approaches, according to former CIO and Gartner analyst Irving Tyler.
CIO.com’s Stan Gibson speaks with IDC research manager Nadia Ballard, Boston Dynamics CIO Chad Wright, and Kumar Iyer, business technology senior leader at KeyBank, about industry clouds, why they’re emerging, and how they can help your o
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