IT Operations

Succeeding in the era of shared project oversight

With LOBs increasingly driving technology spend, IT and business leaders must learn how to share authority over projects effectively without killing them.

10 things CIOs must absolutely know about their software

With the right kind of software intelligence, CIOs can keep risk low while modernizing systems for future success.

Essential practices of successful agile teams

Effective agile transformations require the right team makeup, a laser focus on business outcomes, and approaches to management and training that break from the past.

Most senior tech execs dealt with a security breach in last year

6 steps to a successful ServiceNow implementation

6 steps to a successful ServiceNow implementation

ServiceNow is a robust ITSM suite that offers organizations popular services on a single-platform. But itu2019s not as easy as deploying any tool or service u2013 hereu2019s six tips on how to embark on a successful ServiceNow implementation.

Data complexity requires re-evaluation of service contracts: Dell report

Who’s afraid of the CMDB?

You owe it to yourself and your organization to build something that enables better decisions.

Top 5 requirements management tools

Identifying and managing business requirements is among the most critical steps in ensuring project deliverables are on point. Here are the top tools to help you execute your requirements management plan.

WA Health ramps up digital journey to improve healthcare services

Less talk, more action: STEMM leader urges