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CIOs are consumerizing IT in new ways, including rolling out self-service analytics and proof-of-concept-as-a-service solutions. Welcome to the age of XaaS.
One of the biggest challenges faced by organizations when implementing any type of enterprise service management strategy is with the process alignment and people. The recent World Cup tournament teaches us a thing or two about improving your service
How enterprises are growing customer feedback loops to enhance their bottom lines.
Food processing is still a highly manual industry, but packaging company Sealed Air is helping its customers improve yield and reduce waste with automated audits.
In Part 1 of this two-part series on redefining the HR function and its business value through technology, we honed in on an emerging dichotomy between HR organizations.
The automotive giant built a predictive analytics platform to fuel insights across its many business lines, including the emerging market for autonomous vehicles.
Forty-eight percent of respondents to a West Monroe survey cited using technology to disrupt incumbents as one of their top drivers for making health care acquisitions. Hereu2019s a look at what theyu2019re buying.
Make sure you have customers' consent for everything you do with their data
AI is the engine that drives insights. Data fuels the engine. So what happens if the fuel is diluted?
Exploring how a solid foundation of data make AI less artificial and more intelligent.
Predictive analytics is a powerful tool, but one thing it can't foresee are the issues users encounter while deploying and using the technology. Here's some help.
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