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Customer experience experts share their tips on how businesses can keep customers happy and coming back for more. They also tell you how to measure that customer satisfaction.
Televisionu2019s long run at the top is coming to an end. With mobile advertising growing at unparalleled rates, digital ad spending is on pace to overtake television by 2018.
Geetha Kannan, MD, India Operations, Anita Borg Institute, says the budget must take into account the need to empower women.
The YouTube Nation of video creators, fans and businesses dedicated to the underworld of online video make VidCon a conference like no other. YouTube CEO Susan Wojcicki says the platform is being 'redone in a way that's never been done bef
The leading social media companies are outraged over NSA surveillance, but would that spying even be possible if Facebook, Google and Twitter weren't collecting data and selling it to online marketers? Social media companies unintentionally open
The social bulletin board can produce consumer buzz and website traffic, but needs better analytics for businesses.
Reimbursements for employees who bring their own mobile devices to work have gone through rapid-fire changes in just a few years. The most recent changes definitely don't favor workers. In fact, IT decision makers at companies envision the day w
Figure out the dollar value of your information assets. Then youu2019ll know what the 'I' in CIO is really worth -- and how much to spend protecting it.
The demand for social media skills is growing fast. If you are entering the workforce for the first time (or want a new challenge) building up your social media marketing skills is a good strategy. Below are the 15 best-paying places to launch your c
As a sluggish ERP began to swallow CEATu2019s revenue, its CIO took the wheel and steered the company toward in-memory ERP, changing the companyu2019s fortunes.u00a0
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