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Microsoft and other vendors are touting the productivity gains their enterprise AI assistants can help achieve. Not all IT leaders are convinced the return on investment is there yet.
The Salesforce-based ERP and professional services software provider has integrated generative AI to streamline the estimation process and ‘de-risk’ new projects.
If the deal goes through, analysts claim that it would not only mean consolidation in the iPaaS market but also a new revenue source for Salesforce.
Financial services firms such as Goldman Sachs and Morgan Stanley are quietly testing AI tools that could leave CIOs delivering IT services to more bots and fewer employees.
A single view of each customer, across channels, at every step of their journey, can boost customer satisfactionu2014and save agents time. rnrn
CIOs are increasingly exploiting custom AI stacks and new features in line with business software to automate and streamline business processes — with a few caveats.
Automation is increasingly seen as a key IT strategy for competitive advantage, but pitfalls await those who fail to heed precautions.
As the pressure to innovate increases, so too does the need to quickly modernize applications and infrastructure to ensure your business can capitalize on new opportunities as they arise.
Deutsche Telekom will move its SAP infrastructure to Rise with the help of its own IT services subsidiary, T-Systems.
Customers want more information about cloud and AI strategy from the German ERP giant.
Efficiency leads to increased productivity and cost savings. Here are seven ways you can boost IT efficiency for lasting impact.
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