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Treating employees like customers with employee service management.
Whatu2019s the single most important factor that drives your business? If you answered technology, you could be right one day, but business innovation could be the correct answer the next.
Embracing The Open Group Architecture Framework allows architects and organizations to adopt additional or fewer steps to match the culture and approaches required within the firm. Just donu2019t expect a tight, holistic view to come out of loosely c
The M&A IT world has many key examples that can be leveraged by CIOs to help them shift investment priorities from a short-term focus to a long-term view across the executive team.
Planned utilization of resources is the best way to ensure that balance between firefighting and performance is always in equilibrium, especially when the trends suggest increasing complexities and volumes.
Maybe the answer is...neither?
The enterprise IT organization should play a leadership role in digital transformation with these five key steps.
The causes of IT outsourcing failure are numerous, but there are some common indicators of trouble that IT leaders can monitor and address before an outsourcing relationship goes off the rails.
The number of people using cryptocurrencies is on the rise and is only expected to grow over the next few years. Accepting these currencies from your customers is thus a strategic decision that can put you at a competitive advantage.
How do you help the digital innovation flywheel gain momentum while trying to also keep the lights on? Develop a strong digital foundation and an optimal operating model.
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