News

ServiceNow targets procurement workflow automation

ServiceNow is putting the spotlight on the Procurement Service Management capabilities of its San Diego software release.

By Peter Sayer

May 25, 2022

ServiceNow

Informatica’s new data management clouds target health, finance services

Informatica's new Intelligent Data Management Cloud for Health and Life Sciences, and the Intelligent Data Management Cloud for Financial Services, look to solve the challenges of unstructured and siloed data by combining machine learning capabi

By Anirban Ghoshal

May 24, 2022

Cloud Computing Financial Services Industry Healthcare Industry

Epicor adds automation to its ERP tools for manufacturing and distribution

Epicor is making it easier to control the flow of data between its ERP and other enterprise applications, with an iPaaS powered by Workato and tuned to empower u2018citizen developers.u2019

By Peter Sayer

May 24, 2022 6 mins

ERP Systems Robotic Process Automation

Tableau adds data storytelling to its revamped cloud platform

The Salesforce company wants to make data more accessible with a set of self-service tools built into its new-look Tableau Cloud platform.

By Charlotte Trueman

May 17, 2022 3 mins

Machine Learning SaaS Salesforce.com

Oracle integrates CDP data in Fusion Cloud for better customer service

As enterprises step up efforts to enhance customer experience, Oracle is integrating data from its Unity Customer Data Platform (CDP) into its Oracle Service application, as part of the companyu2019s Fusion Cloud Customer Experience (CX) offering.

By Anirban Ghoshal

May 12, 2022

CRM Systems Marketing Software Service Management Software

D-Wave puts a third quantum computer in the cloud

The company is making its third D-Wave Advantage system available via Amazon Braket and has updated its tools to enable enterprises to apply quantum annealing to new optimization problems.

By Peter Sayer

May 12, 2022

Quantum Computing

IBM adopts ‘Rise with SAP’ for internal ERP cloud move

IBM will also offer to host clientsu2019 S/4HANA systems on Power servers under the Rise umbrella.

By Peter Sayer

May 10, 2022

ERP Systems IBM SAP

Google Cloud data engineering, analytics systems target manufacturers

The solutions aim to unify and analyze data from manufacturing assets and will compete with similar industry offerings from the stables of AWS, Oracle, Microsoft and IBM.

By Anirban Ghoshal

May 6, 2022

Analytics Data Integration Manufacturing Industry

SAP trials meeting-free Fridays

CIO Florian Rothu2019s team was one of the first to adopt the Friday focus on deep work.

By Peter Sayer

May 6, 2022 4 mins

IT Management SAP

vFunction tool assesses technical debt for app modernization

vFunction Assessment Hub is aimed at IT decision makers, providing a technical debt score highlighting the complexity of the legacy application code and risk factors associated with it.

By Anirban Ghoshal

May 5, 2022 4 mins

Application Management Software Development

How to leverage data to create a more intelligent organization

Register now for CIOu2019s Future of Data Summit to hear from data and analytics leaders from Petco, Vanguard, Travelers, Disney Advertising and others.

By CIO US Events

May 2, 2022

Chief Data Officer

IT spending growth slows, as remote work proliferates

A new survey describes an IT spending landscape shaped by remote work and its consequences, as spending growth slows slightly, with security and networking as priorities.

By Jon Gold

May 2, 2022

Technology Industry

Cloud infrastructure sales rise as companies seek digital resiliency

Businesses are spending more on cloud infrastructure in order to ramp up digital transformation efforts and stay flexible in the face of supply- chain issues, says research firm Canalys.

By Jon Gold

Apr 29, 2022 3 mins

Cloud Computing Technology Industry

ServiceNow grows 27% despite significant global challenges

ServiceNow CEO Bill McDermott said that global challenges like the war in Ukraine u201chave underscored the urgency of investment in digital business.u201d

By Charlotte Trueman

Apr 29, 2022

SaaS ServiceNow Technology Industry

Salesforce extends Flow automations across Mulesoft, Slack and Tableau

The CRM giant is looking to help customers automate workflows and trigger actions across its growing range of applications using Flow.

By Scott Carey

Apr 28, 2022 2 mins

CRM Systems Salesforce.com Slack

Qualtrics seeks to broaden picture of employee engagement

With new tools for correlating employee engagement at with other data, the software vendor hopes to make it easier for managers to retain workers.

By Peter Sayer

Apr 27, 2022

Employee Experience HRIS Human Resources

Open Group goes modular with 10th edition of TOGAF standard

The 10th edition of the popular enterprise architecture framework focuses on improving usability for a wider range of enterprises.

By Scott Carey

Apr 26, 2022

Development Libraries and Frameworks Enterprise Architecture IT Governance Frameworks

Databricks’ new data lakehouse aims at media, entertainment sector

Data lakehouses combine the storage and analytics features of data warehouses and data lakes, with vendors like Databricks offering solutions for specific industries.

By Anirban Ghoshal

Apr 25, 2022

Databases

Cloud momentum sees SAP start the year strong

The German software company started the financial year with strong cloud revenue, but it recognized that exiting the Russian market will impact its bottom line.

By Charlotte Trueman

Apr 25, 2022

SAP Technology Industry

Supply chain digitization faces 3 big hurdles, PwC survey shows

A PwC survey covering operations and technology leaders as well as other C-suite executives globally has identified three main roadblocks stopping them from achieving digital transformation in their supply chain operations.

By Anirban Ghoshal

Apr 22, 2022

Supply Chain

Did SAP spy on its employees, German union asks

The service sector union Ver.di has made public an internal data leak at SAP. Sensitive information from the workforce is said to have been widely accessible.

By Martin Bayer

Apr 21, 2022 3 mins

Data Privacy Enterprise Applications Security

Software and consulting boost IBM results to start the year

The tech giant saw revenue rise 8% for the first quarter of the year, as demand for its hybrid cloud software and consulting services spiked.

By Scott Carey

Apr 20, 2022

Technology Industry

Oracle’s ME employee experience suite targets workforce challenges

Oracle ME, an employee experience suite within the companyu2019s Fusion Cloud Human Capital Management (HCM) platform, is aimed at resolving workforce challenges such as attrition in the wake of the pandemic.

By Anirban Ghoshal

Apr 13, 2022

ERP Systems Human Resources

SAP is holding data for Russian customers

Shortly before the support freeze for Russian cloud customers, SAP offered to move their data abroad for free.

By Jens Dose

Apr 8, 2022 3 mins

Data Center ERP Systems SAP

The tech behind the 2022 US CIO 100 winners: Celebrating the CIO 100 Solutions Partners

The CIO 100 celebrates 100 IT organizations for driving digital business growth through innovation. Here, we recognize the technology vendors who provide the tools with which our winners create their peerless projects.

By CIO US Events

Apr 8, 2022 2 mins

Foundry Events Vendors and Providers

‘The key is the cloud’: How to keep up with the speed of innovation

Register now for CIOu2019s Future of Cloud Summit to hear from tech leaders from CarMax, DISH Network, Priceline and others.

By CIO US Events

Apr 6, 2022

Cloud Architecture Cloud Security Foundry Events

IBM’s z16 mainframe boasts on-chip AI acceleration

IBM says the z16u2019s security features also help protect enterprises from the u2018harvest now, decrypt lateru2019 threat of quantum attacks.

By Peter Sayer

Apr 5, 2022 6 mins

IBM Mainframes

Google Cloud brings its search smarts to retail customers

The new managed Retail Search service from Google Cloud wants to help digital retailers solve the dreaded search abandonment problem.

By Anirban Ghoshal

Apr 1, 2022

Enterprise Search Google Search Retail Industry

Russians want to replace SAP with homegrown solutions

Ukraine asks SAP to end support for its software in Russia.

By Martin Bayer

Mar 30, 2022

Enterprise Applications SAP

Informatica launches its first industry-specific Intelligent Data Management Cloud for retail

The retail industry-focused product aims to help enterprise customers unify their data and gain valuable customer, product, supplier, and location insights.

By Anirban Ghoshal

Mar 30, 2022 3 mins

Data Management

Celonis beefs up its Power BI process mining capabilities

To improve its process mining offering on Microsoft Power Platform, Celonis has acquired Process Analytics Factory, developer of PAFnow

By Peter Sayer

Mar 29, 2022

Business Process Management Robotic Process Automation

Snowflake launches Retail Data Cloud

The cloud data warehouse specialist has launched another industry-specific product, this time aimed at helping companies in the retail and consumer goods sectors to manage their data.

By Anirban Ghoshal

Mar 28, 2022

Data Science Data Warehousing Databases

Microsoft adopts RISE with SAP for internal migration to S/4HANA

After moving its SAP systems to the Azure cloud in 2021, Microsoft is putting SAP in charge of its migration to S/4HANA by signing up for the RISE single-SLA offering.

By Peter Sayer

Mar 24, 2022

ERP Systems Microsoft SAP

ServiceNow’s San Diego release focuses on personalization and automation

The latest revision of the Now workflow automation platform introduces a new Automation Engine and a customizable user interface, Next Experience.

By Peter Sayer

Mar 23, 2022 6 mins

ITSM Robotic Process Automation ServiceNow

Google’s Contact Center AI Platform aims to optimize customer service

Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship management) applications in order to optimize and enhance customer service.

By Anirban Ghoshal

Mar 22, 2022

CRM Systems Cloud Computing

Sandbox AQ is Alphabet’s new bet on the future of quantum cryptography

Googleu2019s parent has spun out a team working on novel encryption and navigation systems using quantum techniques.

By Peter Sayer

Mar 22, 2022

Alphabet Encryption Quantum Computing

Nvidia speeds AI, climate modeling

At its annual customer conference, Nvidia is showing off new ways to model and predict the behavior of clouds and more, in the cloud and elsewhere.

By Peter Sayer

Mar 22, 2022

CPUs and Processors High-Performance Computing Science Industry

Thoma Bravo acquires SaaS company Anaplan for $10.7B

The deal represents the latest private equity buyout in the software sector, which saw tremendous growth throughout the COVID-19 pandemic.

By Charlotte Trueman

Mar 21, 2022

SaaS

Snowflake launches healthcare SaaS, data marketplace and consulting services

Snowflake has launched a cloud-based, data-sharing platform for the healthcare industry that brings together the companyu2019s core SaaS data warehousing, analytics and business intelligence offerings with a data marketplace and consulting services o

By Anirban Ghoshal

Mar 17, 2022

Data Warehousing SaaS

Microsoft’s partner program gets a cloud overhaul

Microsoft is rebranding its partner program for the cloud u2014 and updating its rules for membership. CIOs should be aware of the changes as suppliers and service providers push to meet the new criteria.

By Peter Sayer

Mar 16, 2022

Microsoft

Return to office? Leaders, workers don’t see eye to eye, study says

CIOs could be called on to help make the office worth the commute, or the remote working experience more inclusive.

By Peter Sayer

Mar 16, 2022

IT Leadership Staff Management

IFS, Bearing Point launch services joint venture Arcwide

Cloud ERP provider IFS and Dutch consulting firm Bearing Point are launching a new company, Arcwide, to capitalize on the growing demand for technology services.

By Anirban Ghoshal

Mar 11, 2022

ERP Systems Mergers and Acquisitions Professional Services

Cloud, SaaS boost Oracle sales, but competition exacts costs

While Oracle reported revenue growth on the back of cloud services and SaaS sales, net profit plunged, dragged down by the heavy costs of keeping up with the competition.

By Anirban Ghoshal

Mar 11, 2022

Cloud Computing Technology Industry

The mainframe is dying: Long live the mainframe application!

Fujitsu will stop making mainframes in the next nine years u2014 but it, and mainframe rival IBM, are taking steps to give mainframe applications an afterlife in the cloud.

By Peter Sayer

Mar 10, 2022

Mainframes

US IT jobs growth slowed in February

Thereu2019s still a need for more IT workers, but employers donu2019t want to pay for them, say analysts.

By Peter Sayer

Mar 8, 2022

IT Jobs

Sourcemap expands to meet demand for supply chain management

The software startup is tapping a VC cash infusion to expand into Europe and further develop its suite of supply chain management (SCM) applications.

By Anirban Ghoshal

Mar 7, 2022

Supply Chain Management Software

ROI expected to boost enterprise spending on RPA

Pandemic-induced demand for automation will fuel the market for RPA (robotic process automation) software to $22 billion in 2025, according to Forrester, but growth will flatten as a broader mix of automation technology it calls "automation fabr

By Anirban Ghoshal

Mar 7, 2022 4 mins

Robotic Process Automation

The top 3 roadblocks for tech implementation in financial firms

A survey covering 750 financial services companies globally has identified three main roadblocks stopping them from achieving digital transformation, according to financial technology firm Broadridge.

By Anirban Ghoshal

Feb 24, 2022 4 mins

IT Strategy

Private 5G networks offer CIOs intriguing options

Network operators are making progress with stand-alone 5G rollouts, but CIOs hungry for 5Gu2019s promised low latency for IoT communications might want to consider a private 5G network.

By Peter Sayer

Feb 17, 2022 6 mins

5G Private 5G

8 keys to a successful BI strategy

BI success requires more than just a strong technology platform. It takes laser focus on processes and personnel u2014 and a business-first approach to gaining insights from data.

By Mary K. Pratt

Feb 16, 2022 10 mins

Business Intelligence Enterprise Applications IT Strategy