News

JPMorgan’s Fisher Joins CRM Services Provider First Data

Nokia Wants In on RIM’s BlackBerry Success

IT Integration’s New Strategy

Can You and Your Business Trust Web Services?

The 4 Stages of Mature IT Integration

Career: You’re the New Boss, But It’s Lonely At The Top

CRM: Finding the Treasure in Your Customer Data

Dial VoIP For Vulnerability

Outsourcing Is Cheaper In China

The Current State of the IT Talent Pool and Outsourcing China

Vendor Management: Making Sure Your Contracts Are Realistic to All Parties Involved

An Iraqi CIO’s Infrastructure Mission

The Bug in Daylight Savings Time Extension

Staffing: Benchmarking IT Greatness

Customer Segmentation: Identify Your Customers’ Unmet Needs

In-Flight Web Connections May Get Go-Ahead from FCC

Book Review: How to Work Smarter on Knowledge Management (KM)

CCTV Surveillance: London’s Cameras

Virtualization: Immortality for Aging Systems

Attending Your Meeting and Sitting at Home at the Same Time

Open Source is Coming, Like It Or Not

Software Licensing and the CIO

The Global State of Information Security 2005

An Iraqi CIO’s Diplomatic Mission

Haidar Attia's to-do list is similar to that of any IT executive. But, as IT director for the Iraq Ministry of Foreign Affairs in Baghdad, the stakes are much higher.

Microsoft’s New Office Features (No, Not Patches)

CRM’s Secret Weapon: Hosted Services

Claudio Resigns from Align Technology to Join Mercury Interactive

Manufacturer Hires Ex-Domino’s Pizza CIO to Head Its IT Department

Ameritrade Names Successor to CIO Asiff Hirji

Information Security: The Next Frontier

Liberty Global Restructures Its European Technology Team

Vendor Management: Making Sure Your Contracts Are Realistic to All Parties Involved

Management Changes at Public Companies Spiked August 2005

IRS Appoints Deputy CIO

Summer of 2005 Is Over, Back to Business News

Fast-Food Chain Arby’s Hires New CIO

Ten Survival Tactics for Your First Year on the Job

Blue Shield of Calif. Confirms That Its CIO has Departed

IT GOVERNANCE -ITIL Power

ITIL and The Power Of Processes

ITIL In Brief

ITIL and Sarbanes-Oxley (Sarbox)

The New Mandate for CIOs: Meet The Customer

Homeland Security: Cheap, Fast or Secure–Pick Two

U.S.-VISIT and RFID

The Compenents of DHS’s US-Visit System

Flexibility for Better IT-Business Alignment

Terms of IT-Business Alignment

Zurich North America Small Business CEO Ray Thomas believes in using IT to drive the insurance companyu2019s goals of reducing transaction costs and growing its stable of insurance agents.

Leadership: How to Get IT Research You Can Use

Help the IT consultancies understand what kind of research you really need to align with business.

Reader Q&A on Using Research to Align with the Business