News

Getting to Know Customers Through CRM

Four Winning Companies Achieve Single View of Customers

Change Management: Planning Is Crucial

Application Helps Citizens, Police Close Cases

Applications Helps Citizens Work With Police

Chicago Police Department Uses IT to Fight Crime, Wins Grand CIO Enterprise Value Award 2004

Introduction: The 12th Annual CIO Enterprise Value Awards

Reader Feedback on CIO Role

IT History: 1988, IT Contributes to Market Crash

Wireless Technology Helps Grocery Shoppers Locate Items

Pepsi’s Tom Trainer Talks of CIO Stress

Open-Source ERP Gains Users

Book Reviews: Reads to Boost Your Strategy-Savvy and Focus

India Sees IT Wages Rise

Wages rose 14 percent last year in India's IT-enabled services industry.

I.T. Litigation: Courts Make Users Liable for Security Glitches

Reader Q&A on CIO Social Skills

Leadership Agenda for CIOs: Be Nice

Influential leaders know how to use their charm to achieve their goals.

Book: Effective Change Balances Growth, Stability

Bill Offers Ways to Stimulate Business Investments

Technology Costs Jobs, Results in Downsizing

How to Measure Vendor ROI

The Dangers of Outsourcing (and What to Do About Them)

Customer References Compromise Integrity

Ethics: Customer References Benefit Customer and Vendor

Point, Counterpoint: Are Customer References Ethical?

Wireless Boost Productivity for Devices, Networks, Applications

Making the Business Case for IT: Best Practices

How to Make the Case for IT Investment

Negotiating Long-Term Contracts Requires Strategic and Tactical Thinking

Ending an Outsourcing Early

A Crash Course on Avoiding Software Project Disputes

3 Ways to Resolve a Fight

Vendor Management: Why Litigation Costs You

‘Readers on Obstacles to a CIO’s Success

Technology Policy Needs More Attention, Or Else

Microsoft’s Longhorn, Three New Technology Pillars

Carnegic Mellon Developing Cross-Functional Cybersecurity Collaboration

Micro Fuel Cell Technology Encounters Adoption Roadblocks

PC Is Getting Faster, Thinner, Fancier

Training Key to Keeping IT Jobs in U.S.

Homeland Security CIO on Federal CIOs: Vision vs. Reality

Business Models – Junk Portal

Big Business Can Get Even Bigger Online

Celebrating 1983: The Year of the PC

College Technology Competition Gets Attention, Encourages Innovation

Quiz: Who Donated to Candidates Campaigns?

Election 2004: Howard Dean Profits from Web Campaign

IT Project Management: Keeping Track of IT Business Units Bring Into the Company

Secrets of Success With a New Boss

Five IT Issues in Need of Government Attention