News

More brain drain from OpenAI to Anthropic as the co-founder makes the move

Although talent and experience in management are important, momentum — or at least perceived momentum — means much more.

By Evan Schuman

Aug 6, 2024 5 mins

Generative AI Technology Industry

Salesforce to acquire PoS startup PredictSpring to augment Commerce Cloud

The startup is already an existing Salesforce ecosystem partner, integrated with Commerce Cloud and Service Cloud.

By Anirban Ghoshal

Aug 2, 2024 3 mins

CRM Systems Salesforce.com

CrowdStrike failure: the beginning of the end of software without guarantees?

CrowdStrike’s crash-inducing security software update raises concerns about suppliers’ responsibility to offer quality guarantees for their products.

By Francisca Domínguez Zubicoa

Aug 1, 2024 1 min

Security Software

Atos slides deeper into the red

Less revenue, more debt: the half-year balance sheet for Atos does not look good as the IT services firm fine-tunes its restructuring.

By Peter Sayer and Martin Bayer

Aug 1, 2024 3 mins

Managed IT Services Outsourcing

Delta Airlines to ‘rethink Microsoft’ in wake of CrowdStrike outage

Discussing the airline’s $500 million lawsuit against Microsoft and CrowdStrike, Delta CEO Ed Bastian framed the incident as a violation of ‘priority access to the Delta ecosystem,’ saying Delta would rethink its reliance on ‘

By CIO staff and Francisca Domínguez Zubicoa

Aug 1, 2024 4 mins

Microsoft Technology Industry

EU AI Act: Sensible guardrail or innovation killer?

The impact of the European Union’s AI Act, which entered force on Aug. 1, will depend heavily on its implementation; many questions remain to be unanswered.

By Martin Bayer

Aug 1, 2024 6 mins

Artificial Intelligence Generative AI Regulation

Infosys’ $4B tax dispute could have larger ramifications for global outsourcing

If upheld, the tax demand could impact the profitability and financial planning for IT services companies with operations in India, eventually impacting the cost of IT services globally.

By Gyana Swain

Aug 1, 2024 5 mins

Outsourcing Technology Industry

SAP is restructuring its Executive Board

Head of sales Scott Russell and head of marketing Julia White are unexpectedly leaving SAP; White will not be replaced.

By Martin Bayer

Jul 30, 2024 4 mins

Enterprise Applications SAP Technology Industry

Counting the cost of CrowdStrike: the bug that bit billions

Cyber insurance coverage is set to cover only a fraction of the losses, leaving affected businesses to grapple with substantial uncovered expenses.

By Shweta Sharma

Jul 26, 2024 4 mins

Business Continuity Disaster Recovery Endpoint Protection

Why are Salesforce and Workday building an AI employee service agent together?

The companies’ new employee service agent architecture has potential to drive further synergies in the areas of finance, workforce planning, and sales enablement, analysts say.

By Anirban Ghoshal

Jul 26, 2024 5 mins

Enterprise Applications Generative AI

ServiceNow embroiled in DOJ probe of government contract award

The probe also involves what ServiceNow said was the improper hiring of the Army CIO to serve as ServiceNow’s global head of public sector. That executive, Raj Iyer, told CIO “I resigned because I didn’t want to be associated with t

By Evan Schuman

Jul 25, 2024 6 mins

Government IT Hiring Technology Industry

Alphabet quarterly cloud revenues surpass $10B for first time

GCP hits quarterly milestone, firm’s total revenues reach $85B, stock sheds 5.08%.

By Paul Barker

Jul 24, 2024 4 mins

Google Google Cloud Platform

OpenAI touts new approach to AI safety after troubling executive transfer

The AI giant on Wednesday announced an AI development method to address model safety after the controversial reassignment of safety executive Aleksander Madry.

By Evan Schuman

Jul 24, 2024 5 mins

Artificial Intelligence Generative AI Software Development

SAP restructuring to impact more jobs than expected

The restructuring at SAP affects almost a tenth of its workforce. The company estimates the cost of the internal restructuring at around €3 billion.

By Martin Bayer

Jul 24, 2024 2 mins

ERP Systems SAP Technology Industry

CrowdStrike blames testing shortcomings for Windows meltdown

Customers will be given more control over when and where content is downloaded to reduce the risk of similar incidents in future.

By John Leyden

Jul 24, 2024 1 min

Endpoint Protection Incident Response Security

SAP Q2 results reveal large orgs now firmly on the path to AI

It “had a direct impact on our bookings,” company CEO says during second quarter earnings call.

By Paul Barker

Jul 23, 2024 5 mins

Artificial Intelligence Enterprise Applications SAP

Oracle’s $115 million privacy settlement could change industry data collection methods

In addition to the payment, Oracle has agreed to stop tracking users in various ways. Privacy advocates applauded the settlement.

By Evan Schuman

Jul 23, 2024 4 mins

Data Privacy Legal Oracle

Proposed labor laws spark concerns in Bangalore, India’s tech hub

The move to significantly increase working hours and limit jobs to locals has raised concerns for global companies with significant tech operations in the city.

By Prasanth Aby Thomas

Jul 23, 2024 5 mins

Outsourcing

Microsoft not out of EU anti-trust woods despite deals with OVHcloud, CISPE

Company still remains under the microscope in Spain as a startup association presses ahead with its complaint.

By Paul Barker

Jul 22, 2024 5 mins

Cloud Computing Legal Microsoft

CrowdStrike incident has CIOs rethinking their cloud strategies

CIOs are looking at ways to avoid single points of failure and are re-evaluating their cloud strategies to prevent any 'blue screen of death' incidents.

By Gyana Swain

Jul 22, 2024 7 mins

Business Continuity Cloud Computing

CrowdStrike CEO apologizes for crashing IT systems around the world, details fix

Attempts to mitigate a novel Windows threat caused systems running CrowdStrike’s Falcon sensor to crash.

By Peter Sayer

Jul 20, 2024 1 min

Security

Blue screen of death strikes crowd of CrowdStrike servers

A bad software update from security software vendor CrowdStrike has paralyzed Windows machines around the world.

By Peter Sayer

Jul 19, 2024 1 min

Security

SAP offers AI to all Rise customers — in unknown, varying amounts

Joule AI is now available to all Rise with SAP customers, but customers not using SAP Cloud solutions remain out of luck.

By Lynn Greiner

Jul 19, 2024 5 mins

ERP Systems Generative AI SAP

SAP security holes raise questions about the rush to AI

Cloud security firm Wiz has published a detailed report about SAP security holes, now patched, that raises alarming questions about the secondary role AI efforts are having on cybersecurity defenses.

By Evan Schuman

Jul 18, 2024 1 min

Artificial Intelligence Cloud Security SAP

New UK government downplays AI regulation in program for the next year

For now, the new government will focus only on regulating development of the largest and most powerful models used for generative AI.

By John E. Dunn

Jul 18, 2024 1 min

Generative AI Government Regulation

Fujitsu partners with Cohere to build LLMs for Japanese enterprises

Once developed, the new LLMs will be integrated into Fujitsu’s Kozuchi AI services, specifically designed for private cloud environments.

By Gyana Swain

Jul 17, 2024 5 mins

Artificial Intelligence Technology Industry

Kim Basile named new CIO of Kyndryl

The company’s VP of IT Strategy and Transformation will replace Michael Bradshaw, with a goal of further developing Kyndryl’s tech foundation and driving continuous improvement.

By Francisca Domínguez Zubicoa

Jul 17, 2024 2 mins

Managed IT Services Technology Industry

Atos locks in $1.8 billion to fund restructuring plan

Deal reached between IT services firm, banks and group of bondholders still needs to be approved by France’s top commercial court.

By Paul Barker

Jul 16, 2024 4 mins

IT Consulting Services Managed IT Services

Patagonia lawsuit raises thorny GenAI data issues

The easy advice for CIOs is to disclose precisely what information is being collected and how it is being used. The problem: with GenAI, it’s sometimes not clear.

By Evan Schuman

Jul 16, 2024 6 mins

Artificial Intelligence Data Privacy Legal

China leads world in genAI use — US in genAI maturity

As the two nations fight to be leaders in the emerging technology, IT decision-makers are struggling to find out how AI fits into their business strategy, according to a recent report.

By Elizabeth Montalbano

Jul 16, 2024 5 mins

Generative AI IT Strategy

IFS acquires EmpowerMX to bolster its aviation sector offering

IFS will offer its AI capabilities to users of EmpowerMX’s aircraft maintenance, repair, and operations (MRO) management software.

By Anirban Ghoshal

Jul 12, 2024 3 mins

ERP Systems Enterprise Applications Mergers and Acquisitions

US lawmakers raise a red flag over Microsoft’s $1.5B investment in G42

The lawmakers want an assessment before the investment moves to the second phase, which involves the transfer of export-restricted semiconductor chips and model weights.

By Gyana Swain

Jul 12, 2024 1 min

Artificial Intelligence Data Center

Xen Project colocation facility shutdown leaves open source OSSTest facing major disruption

Apparent shuttering of Synoptek services at Boston site hands Xen Project only difficult choices.

By John E. Dunn

Jul 11, 2024 4 mins

Open Source

China makes its bid for global AI governance

Countries around the world are vying to set the tone for global regulation of artificial intelligence — and now China has set out its views on global cooperation in the sector.

By Lynn Greiner

Jul 11, 2024 6 mins

Generative AI Government IT Governance

Accuracy concerns slow manufacturers’ gen AI adoption

Manufacturers also face technical and operational challenges, such as the need for retrofitting existing systems, that contribute to their hesitation in adopting generative AI.

By Prasanth Aby Thomas

Jul 11, 2024 3 mins

Generative AI

AMD buys Silo AI to counter Nvidia

AMD's acquisition of Europe’s largest private AI lab is its third AI-themed deal in less than a year, the latest installment in its plan to build an AI stack to rival Nvidia's.

By John E. Dunn

Jul 11, 2024 1 min

GPUs Generative AI Mergers and Acquisitions

Accenture acquires Excelmax to bolster chip design expertise

It's the consulting firm's second chip design acquisition, as it seeks to build up a new business area serving enterprises wanting to make custom semiconductors.

By Gyana Swain

Jul 10, 2024 2 mins

IT Consulting Services Mergers and Acquisitions Technology Industry

Can a technology mindset save Paramount?

Faced with competition from Apple, Amazon, and Netflix, the 112-year movie studio has agreed to be acquired by Skydance, led by Larry Ellison’s son David, who wants to transform it into a technology company too. Can IT save the storied movie-ma

By Evan Schuman

Jul 10, 2024 5 mins

Cloud Computing Mergers and Acquisitions

Nvidia’s advanced chips have no trouble getting into China, despite US restrictions

Although sale of the chips to China is unauthorized, the trade is “barely concealed” and easily circumvents Commerce Department efforts, the Wall Street Journal reported.

By Evan Schuman

Jul 4, 2024 3 mins

Generative AI Nvidia

Will VMWare’s licensing changes push devirtualization of data centers?

According to Gartner, Broadcom’s new licensing models, which transition from enterprise license agreements to more complex consumption models, can force businesses to pay 2-3 times more.

By Gyana Swain

Jul 4, 2024 5 mins

Data Center Virtualization

Morgan Stanley’s gen AI launch is about global analysis

The ability to have near-real-time view into what every client and Morgan Stanley person is saying in calls has massive potential.

By Evan Schuman

Jul 1, 2024 9 mins

Financial Services Industry Generative AI

AI incident reporting shortcomings leave regulatory safety hole

Failures in generative AI can have safety-critical consequences, so why isn’t the technology being monitored in the same way as other safety-critical technologies such as aviation or medicine?

By John Leyden

Jul 1, 2024 7 mins

Artificial Intelligence Generative AI Regulation

MicroStrategy boosts HyperIntelligence with artificial intelligence

MicroStrategy has added a chat interface to its HyperIntelligence system to deliver context-sensitive business information through natural language queries.

By Maneesha Tiwari

Jun 28, 2024 4 mins

Business Intelligence Generative AI

New trade body wants to license training data for AI use

Trade bodies like this one could play a role in enforcing legislation like the NO FAKES Act and the Generative AI Copyright Disclosure Act.

By Prasanth Aby Thomas

Jun 27, 2024 5 mins

Generative AI Legal Technology Industry

SAP publishes open source manifesto

SAP has made five commitments — make consistent contributions to the community, champion open standards, strive to adopt an open-first approach, nurture open source ecosystems, and adopt a feedback-driven approach.

By Lynn Greiner

Jun 27, 2024 4 mins

Open Source SAP

White House executive order restricting data brokers enters effect — but to what end?

‘It’s such a paper tiger,’ publishing CIO says of new rule aimed at stopping the export of Americans’ protected personal information to countries of concern.

By Evan Schuman

Jun 26, 2024 3 mins

Data Governance Data Management Data Privacy

Stability.ai gets new CEO and investment dream team to start rescue mission

Heavyweight tech team and investors added to board as generative AI startup looks for route to survival.

By John E. Dunn

Jun 26, 2024 3 mins

Generative AI Technology Industry

Extensive AI use makes employees lonely, nervous

The initial euphoria of having fewer mundane tasks to perform soon gives way to fears of job loss, says a study in the Harvard Business Review.

By Evan Schuman

Jun 25, 2024 5 mins

Artificial Intelligence Careers Generative AI

MuleSoft unveils composability solution for gen AI

The Salesforce subsidiary is bringing together parts of its existing portfolio and new capabilities to help organizations build AI services as building blocks for more complex applications.

By Thor Olavsrud

Jun 25, 2024 4 mins

Application Integration Business IT Alignment Generative AI

Great Resignation 3.0? Rising workload and skills gap push workers to consider job changes

A PwC survey, conducted among over 56,000 workers in 50 countries, revealed that 28% of respondents are likely to switch employers within the next year.

By Gyana Swain

Jun 25, 2024 7 mins

Artificial Intelligence Employee Experience IT Jobs