Evan Schuman has covered IT issues for a lot longer than he'll ever admit. The founding editor of retail technology site StorefrontBacktalk, he's been a columnist for CBSNews.com, RetailWeek, Computerworld, and eWeek, and his byline has appeared in titles ranging from BusinessWeek, VentureBeat, and Fortune to The New York Times, USA Today, Reuters, The Philadelphia Inquirer, The Baltimore Sun, The Detroit News, and The Atlanta Journal-Constitution. Evan is a frequent contributor to CIO, CSO, Network World and InfoWorld.
Evan won a gold 2025 AZBEE award in the Enterprise News category for this story: Design flaw has Microsoft Authenticator overwriting MFA accounts, locking users out
He can be reached at eschuman@thecontentfirm.com and he can be followed on LinkedIn.
Cloud cost overruns are an increasingly common issue for organizations across all industries. Straightforward solutions exist, but they require changes in culture, not just tech.
Automation and AI are cited as contributing to a projected drop in IT payroll, but shifts in IT talent sourcing strategies toward greater flexibility may be playing a much larger role.
Enforcement of service level agreements (SLAs) could be supercharged through real-time alerts flagging violations and risky behavior. But generative AI’s potential to revolutionize third-party agreements has its limits.
The reasons behind the move were global and complex, but for CIOs, it raises frightening new risks, where cloud or SaaS vendors can cut a company off with no warning.
Asked one major industry analyst: ‘Who is going to be motivated to adopt if they know the intent is to replace them?’
Public cloud and a commitment to data governance has set up the $39 billion financial institution for AI success. Its AI chief believes CIOs taking old-school approaches to AI ROI calculation are likely to miss out.
The judge allowed parts of the case to proceed to trial, but pushed back against accusations that SAP was inappropriately denying a rival access to customer data.
The deal, which has been in the works for more than a year, will deliver a ton of new data for Salesforce users, but the implications for Informatica users are less clear.
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