News

Nearly 95 Percent of Enterprises Using Mobile Applications

While growth in year-over-year wireless spending looks to slow in 2008, U.S. businesses are making wide use of wireless e-mail, IM and similar tools, says In-Stat.

By Al Sacco

Jan 16, 2008 2 mins

Laptops Mobile Small and Medium Business

Revamping Business Intelligence? Don’t Leave Users in the Cold

Here's advice on how and why to survey end users. Learn the truth about applications in your enterprise, and you'll have a fighting chance with BI.

By Diann Daniel

Jan 16, 2008 2 mins

Business Intelligence

Five Business Process and Application Trends for 2008

A Forrester analyst outlines the changes in next-generation applications, architectures and business process management that lie ahead.

By Thomas Wailgum

Jan 15, 2008 4 mins

Enterprise Applications Enterprise Architecture

Cognos Upgrades Key Tools As IBM Merger Nears Completion

Cognos upgrades its flagship business intelligence system, while stepping closer to final approval of its merger with IBM. What will the changes mean for end users?

By Diann Daniel

Jan 15, 2008 2 mins

Business Intelligence

Motorola Unveils First VoIP-Enabled Barcode Scanner

First of its kind voice over Internet Protocol (VoIP) enabled barcode scanner is meant for use in retail, hospitality and healthcare settings.

By Al Sacco

Jan 15, 2008 3 mins

Mobile Small and Medium Business VoIP

Americans Less Married to their Work Today Than in the Past

But U.S. workers are still more career-oriented than their Western European counterparts.

By Meridith Levinson

Jan 14, 2008 2 mins

Careers Personal Software

Obama or Hilary, McCain or Huckabee? Americans Turning to Web for Info on Presidential Race

TV is still the most popular source of campaign news and information, but the Internet is gaining ground.n

By Diann Daniel

Jan 14, 2008 3 mins

Internet

Extreme Agility? Try Event-Driven SOA

Event-driven SOA allows companies to anticipate or predict customer needs, make faster decisions, and take action that benefits the business and its stakeholders.

By Guy Churchward, VP and General Manager of WebLogic Products, BEA Systems

Jan 11, 2008 6 mins

Developer IT Leadership

Busting the 10 Myths About Data Protection

Whether from security breaches or careless insiders, data protection is on the mind of every CIO these days. However, many don't know that it's steeped in misconceptions.

By Jim Haskin, CIO, Websense

Jan 11, 2008 7 mins

Privacy

Watching and sharing online videos becoming more popular with wired adults.

By Diann Daniel

Jan 11, 2008 1 min

Careers Internet

Inside the Virtualization Market Predictions for 2008

A trio of big vendors will steal the show. Open source has an interesting opportunity. And chipmakers must do some fancy footwork for customers. Here's our take on the latest predictions for the virtualization market.

By Laurianne McLaughlin

Jan 9, 2008 3 mins

Virtualization

Wikia Search Launches, Meets with Harsh Reviews from the Blogosphere

A new search engine from Wikipedia founder Jimmy Wales is not likely to rival Google anytime soon.n

By Diann Daniel

Jan 7, 2008 3 mins

Internet

Your Customer Service Stinks

An Accenture survey finds that while consumers' customer service expectations continue to rise, the majority of companies aren't keeping pace, sending customers to competitors. And it's only getting easier for them to leave.

By Thomas Wailgum

Jan 7, 2008 3 mins

CRM Systems Enterprise Applications

SharePoint 2007 Demystified: How to Cash in on Collaboration Tools

Previous versions of Microsoft's collaboration tools lacked management prowess. SharePoint 2007 fixes that problem and packs in a sometimes confusing array of features from workflow to search. Here's how smart IT leaders are making this oft

By Galen Gruman

Jan 7, 2008 11 mins

Collaboration Software Small and Medium Business

SETI@home: Why the Search for E.T. Needs Your Computer

The mammoth radio telescope searching for intelligent life beyond Earth just got even more powerful. Now more volunteers are needed to help sift through data.

By Diann Daniel

Jan 4, 2008 3 mins

Enterprise Applications

Information Overload Is Killing You and Your Productivity

IT leaders living in the "Too Much Information" Age need to take control of their work lives. A Burton Group report explains how to do just that.

By Thomas Wailgum

Jan 4, 2008 4 mins

Careers IT Leadership

The phony Facebook page of the assassinated Benazir Bhutto's son reminds users how often people fake identities for satirical purposes (or worse).

By C.G. Lynch

Jan 3, 2008 5 mins

Consumer Electronics

Supply Chain Spending On the Rise

A new survey from AMR Research finds that it's out with the old (legacy SCM systems) and in with the new (best-of-breed solutions) in 2008.

By Thomas Wailgum

Jan 3, 2008 3 mins

Enterprise Applications Supply Chain Management Software

Axiotron’s ModBook Tablet Mac Ships, a Year After Its Unveiling

A new tablet PC? So what. But a new Mac with a tablet, stylus input and Inkwell support? That's a lot cooler. Especially since it's authorized by Apple and built on top of the popular MacBook.

By Al Sacco

Jan 2, 2008 2 mins

Apple Laptops Technology Industry

How to Make IT Allocations Work

The way to turn a controversial nuisance into a powerful governance process.n

By N. Dean Meyer

Jan 1, 2008 8 mins

Budgeting

Legal Compliance and Data Security Go Hand in Hand

Companies that pass regulatory audits suffer fewer data losses

By Elana Varon

Dec 21, 2007 2 mins

IT Strategy

Beyond Disaster Recovery: Intelligent Automation and Business Continuity

In today's Internet economy there is little loyalty, and customers will readily defect if their needs for high availability, reliability and performance are not met.

By Ralph Crosby, CTO, BMC Software

Dec 21, 2007 8 mins

Data Center Legal

What Does it Mean to Focus on the External Customer?

High performers think strategically about what customers will need in the future, say experts on executive leadership.

By Reynold Lewke and Steve Kelner, Egon Zehnder International

Dec 20, 2007 3 mins

CIO IT Leadership

Open-Source Model to Challenge WebEx Online Meetings Gains Steam

Startup dimdim offers open-source software to organize web-based meetings, unveils deal with SugarCRM, soon to announce deal with major tax preparation company. n

By Michael Goldberg

Dec 20, 2007 3 mins

Collaboration Software Internet Small and Medium Business

Tool Pushes Corporate Data to Employee Facebook Pages

Startup WorkLight's tool allows a company's employees to share business information over Facebook, while keeping it invisible to the Facebook community at large.

By C.G. Lynch

Dec 20, 2007 3 mins

Collaboration Software Consumer Electronics Small and Medium Business

North Pole Confidential: Seeking the Mother of All ERP Systems

As our exclusive look at Santa's RFP reveals, St. Nick's legendary customer service and logistical needs are pushing vendors to the brink as they bid to replace his centuries-old systems. But who can say "no deal" to Santa?

By Thomas Wailgum

Dec 20, 2007 4 mins

CRM Systems ERP Systems Supply Chain Management Software

End Users Are Not Your Customers

Direct Energy's CIO is trying to change the perception that IT's customer is the internal employee in order to foster a focus on what matters most. The language he uses to talk about customers, colleagues and IT projects is key.

By Kumud Kalia

Dec 20, 2007 6 mins

CIO IT Leadership

How One Company Is Using Wikis and Blogs to Unclog E-mail Boxes

The Berkshire Hathaway-owned CORT speeds up internal collaboration and project management with wikis and blogs.

By C.G. Lynch

Dec 19, 2007 4 mins

Collaboration Software Small and Medium Business Social Networking Apps

CRM in 2008: It’s All About Managing the User Experience

Cost savings is a key driver for business decisions, but customer experience, content and collaboration have the potential to not only deliver greater organizational value but also put more control directly in the hands of customers.

By Allen Bonde

Dec 19, 2007 6 mins

BPM Systems CRM Systems IT Leadership

On the mobile front, more iPhones were used to surf the Web in November than all Windows Mobile devices combined.

By Al Sacco

Dec 19, 2007 2 mins

Consumer Electronics Internet Social Networking Apps

Pew Study: Internet Users Not Concerned About Online Privacy

Most Web surfers do not worry about the amount of personal information available about them online.

By Diann Daniel

Dec 18, 2007 1 min

Privacy

IBM Adds Visual Mapping Tool Atlas to Lotus Connections

Analysts say Atlas is a helpful tool but needs a lot of enterprises to adopt social networks for it to have an impact.

By C.G. Lynch

Dec 18, 2007 2 mins

Collaboration Software Small and Medium Business Social Networking Apps

Pew Study: Vanity Googles on the Rise

Almost half of Web surfers have used Google or another search engine to find information about themselves online.

By Diann Daniel

Dec 18, 2007 2 mins

Internet

Software as a Service: Collaboration and Productivity Apps Rising in 2008

Business leaders outside of IT have contributed to the software-as-a-service uptick.

By C.G. Lynch

Dec 18, 2007 2 mins

Collaboration Software Small and Medium Business Web Development

Survey: Two Thirds of Enterprises Entertain Open-Source Solutions

While two thirds of enterprise companies have some degree of interest in open-source, far fewer indicate its adoption is a high priority, according to a Forrester survey of 2,252 software decision-makers.

By Esther Schindler

Dec 17, 2007 3 mins

Enterprise Applications Linux Open Source

Computer Calls Can Motivate Couch Potatoes to Exercise, Says Study

If starting an exercise program is on your list of 2008 New Year's Resolutions, you may want to get your computer to help.

By Diann Daniel

Dec 17, 2007 2 mins

Careers

SAP Upgrades Expected to Rise in 2008

A Gamma Enterprise survey of SAP users finds planned upgrades are widespread for next year due to maintenance cost and application performance concerns.

By Thomas Wailgum

Dec 17, 2007 2 mins

Enterprise Applications

Forrester Report: Collaboration Software Adoption on the Rise in 2008

When it comes to choosing vendors, Microsoft and its SharePoint tops the list.

By C.G. Lynch

Dec 14, 2007 3 mins

Collaboration Software Small and Medium Business

JetBlue To Pilot the Use of Internal Wikis and Blogs

Analyst notes the importance of a test group when adopting Web 2.0 technologies into the enterprise.

By C.G. Lynch

Dec 14, 2007 3 mins

Collaboration Software Small and Medium Business

Cisco, Aruba Top List of Voice Over Wi-Fi (VoWi-Fi) Ecosystem Vendors

Voice over Wi-Fi (VoWi-Fi or VoFi) devices could offer CIOs and other technology executives more control over mobile devices, as well as significant cost savings.

By Al Sacco

Dec 14, 2007 3 mins

Small and Medium Business VoIP Wi-Fi

New Survey Results Reveal Moderate Progress on the Work Life Fit Front

Employees are more interested in flexible work arrangements than in getting more money.

By Meridith Levinson

Dec 14, 2007 4 mins

Careers IT Leadership

10 Reasons IT Should Not Support the Apple iPhone

Forrester Research says IT departments should refuse to support Apple iPhones, even if CEOs are the ones asking to use the devices for access to corporate networks and systems.

By Al Sacco

Dec 13, 2007 6 mins

Consumer Electronics Small and Medium Business Social Networking Apps

Top Business Intelligence Drivers for Service Organizations

BI and analytics are a pressing priority for product service organizations as they set their sights on meeting customer demand and managing rising costs.

By Diann Daniel

Dec 12, 2007 1 min

Business Intelligence

RFID Chips in Your Magazines

Who's reading magazines and how do they flip through the pages? One research company is using RFID technology to find out.

By Thomas Wailgum

Dec 12, 2007 3 mins

Internet of Things RFID

Survey Says Insider Threat Remains a Serious Security Problem

Occasional malicious insiders are still a factor. But according to an RSA survey, well-meaning employees can expose sensitive data just by doing their jobs: through careless behavior, working around security measures or following poor security polici

By Shawna McAlearney

Dec 12, 2007 2 mins

Intrusion Detection Software

Virtualization Missing Link No More: SAP Adds VMware Support

Virtualization market leader VMware today got a key bit of good news for its largest enterprise customers. ERP giant SAP announced support for its products running in 64-bit Windows- and Linux-based production-level virtual machines based on VMware&#

By Laurianne McLaughlin

Dec 11, 2007 4 mins

Data Center Virtualization

Gartner Ranks Top 30 Countries for Offshore IT Services

Offshore outsourcing spending will double next year, according to Gartner. Where should all that IT services money go? Gartner offers a list of the top thirty options around the globe.

By Stephanie Overby

Dec 11, 2007 2 mins

Outsourcing

Private Customer Data Vulnerable During Application Testing

Ponemon survey shows majority of companies use real, sensitive customer data to develop and test applications, not realizing the information is vulnerable to breaches.

By Shawna McAlearney

Dec 10, 2007 2 mins

Developer Privacy